Production Support Engineer
Reliance Industries Limited

Job Description
* Strong history of troubleshooting skills, triaging issues and ability to clearly document problems and solutions
* Good debugging skills across the application layer (Frontend, Backend and Database). Shall be able to isolate and break the call to narrow down the issue
* Good to have knowledge of any debugging tool
* Good experience in Python development, Postgres Sql and API testing tools like Postman
* Good to have knowledge in React JS framework and API design
* Good to have understanding of GCP Containers like Cloud Run
* Experience in GCP platform services like Big Query, Infrastructure and deployment model
* Experience in observability using Prometheus Grafana
* Experience in APM and log management using ELK stack or any Observability.
* Experience in using a support incident management tool
* Experience in using a development/bug tracking tool, preferably JIRA
* Good experience in Linux server operating system.
* Uphold KPIs for productivity (for example, resolution of
product-related support tickets)
* Uphold KPI for code quality standards
* Undertaking regular Root Cause Analysis, and problem solving
* Good to have knowledge of any cloud technology
* Willingness to work in US/rotational shifts
* Experience in monitoring tools
Key Skills
About the Company
Our motto “Growth is Life” aptly captures the ever-evolving spirit of Reliance. Our activities span hydrocarbon exploration and production, petroleum refining and marketing, petrochemicals, retail, and telecommunications. In each of these areas, we are committed to innovation-led, exponential growth. Our vision has pushed us to achieve global leadership in many of our businesses – including our position as the largest polyester yarn and fiber producer in the world. Reliance I...
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